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FAQ > Artwork Capture or Scanning - What's the Difference?

Artwork Capture or Scanning - What's the Difference?


Artwork scanning and digital capture are the two methods we use to create the highest quality digital file of your artwork. Both methods create digital files of your artwork. For small originals, we get the best results from our flatbed scanner. Larger originals must be digitally captured using our multishot capture system.

For most originals we use our multishot digital capture system to create the highest quality digital file of your artwork. The capture system allows us to scan originals that are physically larger than a scanner (generally limited to 12" x 18" or smaller) and create enlargements that are 200-300% of the original size.  The lighting is controlled and can be optimized to enhance brushstrokes and other details. We use a suite of color matching software that allows for best possible color match to the pigments of your originals. For reflective materials we cross polarize the lights to eliminate or control reflections. It's a well tuned system that records the subtle hues, delicate details, and color fidelity of your original artwork. 

Smaller pieces (12" x 18" and smaller) are scanned and color matched to your original using our custom profiles and color reproduction targets. The resolution, sharpness and color fidelity are excellent. We would choose our capture system instead of the flatbed for original pieces that are fragile, or have heavy relief/texture. 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

DEFECTIVE PRINTS: If you receive a defective or damaged print, please contact us within 7 business days of the delivery of your order and will replace the defective item(s) at no cost to you. Please Note: We are unable to replace a print if the issue is a direct result of the file submitted with your order. That being acknowledged, we will always replace items with issues resulting from materials and/or workmanship. If you have any concerns please contact us. SHIPPING DAMAGE If your order is damaged in transit we will replace the order and process any shipper damage claims. We ask that you provide digital photographs that clearly show the damage to the packaging and contents within 7 days of delivery. We will replace the order upon receipt the photographic verification of damage. In certain instances, the shipping agent may request to visually inspect the damaged packaging and contents. Please be sure to retain the items and their packaging until you are notified that they are no longer needed.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

We are an accredited Hahnemuhle Certified Studio for Digital Imaging. We use only genuine Canon or Piezography inks. We offer a curated selection of fine art and photo papers from Hahnemuhle, Epson, and Canson that have excellent print longevity performance. Our mounting adhesives and substrates are acid-free. All frames are custom built from sustainably sourced hardwoods and have closed corners.

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