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Drum Scanning

The Heidelberg Tango scans up to 11x14" film and we love it for the clean shadow detail it pulls from transparency film (and of course it's ability to scan ultra large format film or reflective artwork). The Howtek HR8000 scans up to 8000dpi and can scan film sizes up to 8” x 10” and excels with custom media setups for thin negatives.  In comparison to CCD scanners (Imacon, Nikon Coolscan, or flatbed scanners) our drum scanners can capture the full frame plus film rebate, sprocket holes, or irregularly shaped film (for example, overlapping Holga exposures), with cleaner results and no edge flare.

We can scan any format from very small (126 film) to 11x14" large format sheet film.

Candela’s high quality drum scans record all the detail in the film throughout the tonal range. Our scans resolve detail in the highlights and shadows that machine prints or bulk scanning does not. For example, windows or sky that were blown out (or shadows that were blocked up) in inexpensive scans will likely have more detail in a drum scan. This allows for the artist or printmaker to interpret the image, aesthetically and artistically, with adjustments for cropping, density, saturation, contrast, etc.

After scanning, all images are opened and checked for sharpness. We scan to retain all the information in the film, which allows you to make the best possible print when preparing your image for print. Highlights are not clipped and shadows remain open and clean.  Files are burned to DVD or on client-supplied hard drive or USB stick.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

DEFECTIVE PRINTS: If you receive a defective or damaged print, please contact us within 7 business days of the delivery of your order and will replace the defective item(s) at no cost to you. Please Note: We are unable to replace a print if the issue is a direct result of the file submitted with your order. That being acknowledged, we will always replace items with issues resulting from materials and/or workmanship. If you have any concerns please contact us. SHIPPING DAMAGE: If your order is damaged in transit we will replace the order and process any shipper damage claims. We ask that you provide digital photographs that clearly show the damage to the packaging and contents within 7 days of delivery. We will replace the order upon receipt the photographic verification of damage. In certain instances, the shipping agent may request to visually inspect the damaged packaging and contents. Please be sure to retain the items and their packaging until you are notified that they are no longer needed. ORDER CHANGES & CANCELLATIONS: Please let us know ASAP (by emailing or call 510-227-8334) to request a change or cancellation of your order. We can only guarantee a chance or cancellation if your request is submitted to us after 1 hour after you receive your Order Confirmation email. REFUNDS for cancelled orders are subject to a 4% transaction fee (this is because of the non-refundable transaction fee our e-commerce website charges us for orders placed through the website).


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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

We are an accredited Hahnemuhle Certified Studio for Digital Imaging. We use only genuine Canon or Piezography inks. We offer a curated selection of fine art and photo papers from Hahnemuhle, Epson, and Canson that have excellent print longevity performance. Our mounting adhesives and substrates are acid-free. All frames are custom built from sustainably sourced hardwoods and have closed corners.

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