Here's what clients say about working with Candela Fine Art Printing:
Trusted Art Seller
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
DEFECTIVE PRINTS: If you receive a defective or damaged print, please contact us within 7 business days of the delivery of your order and will replace the defective item(s) at no cost to you. Please Note: We are unable to replace a print if the issue is a direct result of the file submitted with your order. That being acknowledged, we will always replace items with issues resulting from materials and/or workmanship. If you have any concerns please contact us.
SHIPPING DAMAGE: If your order is damaged in transit we will replace the order and process any shipper damage claims. We ask that you provide digital photographs that clearly show the damage to the packaging and contents within 7 days of delivery. We will replace the order upon receipt the photographic verification of damage. In certain instances, the shipping agent may request to visually inspect the damaged packaging and contents. Please be sure to retain the items and their packaging until you are notified that they are no longer needed.
ORDER CHANGES & CANCELLATIONS: Please let us know ASAP (by emailing firstname.lastname@example.org or call 510-227-8334) to request a change or cancellation of your order. We can only guarantee a chance or cancellation if your request is submitted to us after 1 hour after you receive your Order Confirmation email.
REFUNDS for cancelled orders are subject to a 4% transaction fee (this is because of the non-refundable transaction fee our e-commerce website charges us for orders placed through the website).
Verified Secure Website with Safe Checkout
This website provides a secure checkout with SSL encryption.
Verified Archival Materials Used
The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Description from Merchant:
We are an accredited Hahnemuhle Certified Studio for Digital Imaging. We use only genuine Canon or Piezography inks. We offer a curated selection of fine art and photo papers from Hahnemuhle, Epson, and Canson that have excellent print longevity performance.
Our mounting adhesives and substrates are acid-free. All frames are custom built from sustainably sourced hardwoods and have closed corners.
3403 Piedmont Avenue
Oakland, CA 94611
A Hahnemuhle Certified Studio for
Fine Art Digital Printing since 2013
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